Carrefour

Homepage and ecommerce optimisation for one of the Middle East's largest retailers.

Client
Carrefour (Majid Al Futtaim)
Location
Middle East
Services delivered
Ecommerce UX Design UI Design Loyalty Design

Carrefour needed a clearer, more usable online store — making products easier to discover and the path to purchase simpler.

The challenge

Carrefour, operated by Majid Al Futtaim, runs hundreds of hypermarkets, supermarkets, and online channels serving millions of customers across 15+ countries.

Its online store needed to handle vast product ranges, promotions, and giveaways without overwhelming shoppers — while building trust and confidence in the online shopping experience.

Our approach

We focused on the homepage and core ecommerce journeys — redesigning how featured products, promotions, and giveaways were presented so they felt clear and manageable rather than cluttered.

We also designed the visual identity for the MyClub loyalty programme, and improved product discovery and checkout to streamline the path to purchase.

A clearer homepage, smoother shopping journey, and a refreshed MyClub loyalty experience.

The redesigned homepage showcased featured products, promotions, and giveaways in a clear, manageable format — strengthening brand trust and making it easier for customers to find what they wanted.

Improvements to product discovery and checkout streamlined the purchase journey, while the MyClub loyalty programme gained a distinct, engaging visual design.

Projects shown include live work, pitch deliverables, and design produced as part of embedded or collaborative engagements. Some work was completed as part of a wider team. Deliverables reflect the scope and direction at the time of engagement — the live experience may have since changed, launched in a different form, or not proceeded to production. All brand assets and trademarks shown remain the property of their respective owners and are displayed here for portfolio reference only.

Previous case study
Retail Spaces
Ibn Battuta Mall
Next case study
Retail Spaces
Rivoli

Privacy settings

We use cookies to help our site work and to understand how visitors use it. Some are essential for core functionality and security; others — analytics and advertising — are only used with your consent.

E